Terms of service | RealTech Quotes

Last updated: 15 November 2026

Who we are

RealTech Quotes is run by Timothy Anders, sole trader, ABN 91 664 479 392, trading as RealTech Studios ("we", "us"). Product: "RealTech Quotes". Contact: [email protected].

By creating an account or using the service, you agree to these terms. Our Privacy Policy explains how we handle your information.

What the service is

RealTech Quotes is an app for tradespeople. You type notes about a job. An AI writes the quote: the scope of works, labour and materials. You check it and edit it. Then you copy it into your company's quote or save it as a PDF, and your company adds the prices and sends it.

It is a quote-writing tool. We are not a party to your quotes or jobs. We do not give trade, technical, legal or financial advice.

Your account

You must be 18 or over and use the service for your work.
Keep your sign-in secure. You are responsible for what happens under your account.
Give us accurate details.
If you use the app for an employer, make sure you are allowed to put the employer's job information into it. See the data sheet for your boss.

Price and subscription

The price is A$10 a month.
It renews every month until you cancel.
On the website, we charge your card through Stripe. App Store and Google Play apps and billing are not yet available. Planned store purchases will be charged by Apple or Google at the price the store shows you before you buy.
We will tell you at least 30 days before we change the price. The new price starts at your first renewal after that notice period.

Free trial

On the website, the trial is 14 days and needs no card. If you open checkout with at least 49 hours left in the trial, your first payment waits until the trial ends. If you open checkout later, payment can be taken immediately. Check the payment date before subscribing.
Store trials are not available yet. When they are, the store uses the card already on your Apple or Google account.
One free trial per person, across the website and the apps. If you already had a trial on one, you don't get another on the other. We keep a hashed record to enforce this (see the Privacy Policy).
Creating extra accounts to get more trials is not allowed. We may refuse or end such trials.
When the website trial ends and you haven't subscribed, your access to AI quote writing stops. You can still read and export your saved quotes.
Store trials: if you don't cancel before the trial ends, the store starts charging you.

Cancelling

Website: cancel any time in the app, under Settings and then Subscription. You keep access to the end of your paid billing period. We do not charge you again.
Apple or Google: cancel in your Apple or Google subscription settings. We can't cancel it for you.
If your subscription ends, you can still read and export your own quotes until you delete your account.
The deletion process cancels any Stripe subscription before deleting the account. If it cannot confirm cancellation, the account is not deleted. It does not cancel an Apple or Google one.

We don't give refunds for a change of mind. Your rights under the Australian Consumer Law are not affected. See the Refund Policy.

Fair use of AI actions

Writing a quote and tidying opening and closing lines count toward the AI limit. The service also supports refinement, which counts as an action, but this is not yet offered in the app. The first tidy is free. Photo scan and supplier import are planned, not available yet.

Monthly limit: 100 AI actions per calendar month (UTC).
Daily safety limit: 40 actions per UTC day.
Trial limit: 15 actions per UTC day, within the 100 per calendar month.
A failed action that never reached the AI is not counted. Repeating a request after a dropped connection is not counted twice.
When you reach a limit, you can't start new AI actions until the limit resets (monthly at 00:00 UTC on the first of the month; daily at 00:00 UTC). You can still create and edit quotes by hand. You can still report a quote.
Don't use scripts or bots, share your account, or try to get around the limits.

You must check every quote

This is the most important rule.

The AI can be wrong. It can leave out steps, add steps that aren't needed, misread your notes, or make mistakes in language, units or maths.
You are responsible for every quote you use or pass on. Before it is used or sent, read it all, correct it, and make sure it matches the job and your obligations.
We don't put in prices, licences or warranties for you. The AI is told not to invent them. If a quote contains one anyway, remove it. Add your own prices, licence details and warranty terms yourself.
The "to confirm" list is for you only. Check it and fix the points before you send.
The AI doesn't know your local rules, standards or the site. Follow the laws, licensing and standards that apply to your trade.
Don't rely on a quote the AI writes as technical, safety, legal or compliance advice.

You can report a quote to us from the app if the AI writes something wrong, unsafe or offensive.

Your content

You own your job notes, quotes and settings. You give us permission to store and process them to run the service for you. This includes sending job notes to our AI provider, as the Privacy Policy explains.
You promise you have the right to use what you put in, including supplier quotes and photos.
We don't claim ownership of your quotes.

What you must not do

Break the law or use the service to mislead customers.
Put in content that is unlawful or that you have no right to use.
Attack, overload or probe the service, or reverse-engineer it.
Resell or share access.

Our service

We work to keep it available but don't promise it will always be on or error-free. It may be down for maintenance or because of things outside our control, such as an AI provider outage.
Your quotes are saved on your device and sync to your account when you have signal. We can't promise that sync or backups never fail, so export and keep your own copy of anything important.
We may update or change features. We may suspend or end an account that breaks these terms, after telling you where we reasonably can.

Australian Consumer Law

Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law or other laws that can't be excluded. Our services come with guarantees that can't be excluded under the Australian Consumer Law. For example, you may be entitled to cancel for a major failure and receive a refund for unused services, as well as compensation for reasonably foreseeable loss or damage.

Limits on our liability

Subject to the paragraph above, to the extent the law allows:

we are not liable for loss that comes from a quote you sent without checking it, or from an AI-written quote being wrong;
we are not liable for indirect or consequential loss, such as lost jobs or profit;
where we are liable, and the law allows us to limit it, our total liability is limited to the amount you paid us in the 12 months before the claim.

Nothing in this section limits a consumer guarantee or any other right you have under the Australian Consumer Law that can't lawfully be limited.

Ending the agreement

You can stop at any time and delete your account.
We can end your access if you seriously or repeatedly break these terms, or if the law requires.
If we end your paid access for a reason that is not your fault, we will refund the unused part of what you paid.

Changes to these terms

We may change these terms. We will tell you in the app or by email at least 30 days before a material change starts, unless the law or an urgent security issue needs a faster change. If you don't agree, you can cancel before it starts.

Governing law

These terms are governed by the law of New South Wales, Australia. You and we submit to the non-exclusive jurisdiction of the courts of that State and of the Commonwealth that sit there. This doesn't limit any right you have under consumer law to take action in another place.

Contact

[email protected]

RealTech Quotes Terms of Service