Support
For help, email us with what you were doing and what happened.
Last updated: 15 November 2026
RealTech Quotes is operated by Timothy Anders, sole trader, ABN 91 664 479 392, trading as RealTech Studios.
Email us
Please write from the email on your account, and say what you were doing, what you expected and what happened. Don't include private details about a customer. We aim to reply within 2 business days.
Common questions
I didn't get my sign-in code
Check your spam or junk folder, then ask for a new code. Use the code in the latest email, as older ones stop working.
My trial and billing
The free trial is 14 days with no card. If you subscribe, it is A$10 a month, with the first charge at the trial's end if you open checkout with at least 49 hours left. Opening checkout later can charge immediately. If you do not subscribe, there is no charge. You can cancel any time in the app, under Settings and then Subscription, and keep access to the end of your paid billing period. See the refund policy.
I've used my AI actions
You get 100 AI actions per calendar month (UTC), with daily limits of 40 on a paid subscription and 15 during the trial. When they run out you can still create and edit quotes by hand, and read and export everything you've saved. The monthly limit resets on the first day of each month at 00:00 UTC; daily limits reset at 00:00 UTC.
The AI wrote something wrong, unsafe or offensive
Use the report link on the quote in the app, or email us. Remember the AI can be wrong, so check every quote before it goes to anyone.
Translation problems
Languages other than English are in beta translation. If something reads wrong, email us the language and the wording.
Delete my account
You can do this yourself, any time. See how to delete your account.
Privacy questions or complaints
Read the privacy policy, or email us at [email protected].